London Hop-On Hop-Off Bus - Reviews

Our customers' reviews

All our reviews have been written by customers who have booked with Civitatis.

These are genuine reviews written by our customers. All customers that reserve our activities will receive an email so that they can review the activity and share it with other travelers.

Customer scoring

208

175

Type of traveler

Person traveling alone (35)

Couple (92)

Group of friends (65)

Family with small children (108)

Family with adolescent children (117)

10 / 26 / 2021

Corinne

Montenegro

I travelled with small children

09 / 08 / 2021

Jane

The United States

The Hop On Hop Off Bus tour and guides were all wonderful. The problem was with Civitatis, the company i purchased the tickets ftom. Their email directed me to an office that no longer exists to pick up the ticket voucher. This was a waste of time and money and was frustrating, and the Civitatis phone is not staffed. Civitatis should have verified that the office they are sending customers to still exists; it does not. Again, the actual Hop On Hop Off tours abd guides were excellent!

We have checked that the meeting point we indicated is correct. However, the local provider has added new signage to make it easier to find. We are sorry to hear that your experience was not 100% satisfactory.

I travelled by myself

12 / 29 / 2019

Anonymous

Spain

07 / 30 / 2019

Azul Sottano

Mendoza, Argentina

I travelled by myself

04 / 10 / 2019

Norma Martinez

New Jersey, The United States

I travelled by myself

11 / 11 / 2018

Jorge Rico

Miami, The United States

Sometimes the audio doesn’t work properly and also they are explaining something and all of the sudden they cut the explanation and start with something else

I travelled with teenagers

08 / 17 / 2018

Anonymous

Wincheater, United Kingdom

I travelled with my partner

08 / 07 / 2020

Alessandro D'avascio

Bari, Italy

C'era solo la corsa della linea rossa, non c'era tour serale a causa del covid e nel biglietto di acquisto non era specificato. La guida sulla crociera era esclusivamente in inglese e non è stato possibile apprezzare il tour. Translate this opinion into English.

There was only the red line ride, there was no evening tour due to the covid and it was not specified in the purchase ticket. The guide on the cruise was exclusively in English and it was not possible to enjoy the tour. Opinion translated. Show original.

I travelled with my partner

08 / 06 / 2020

Jean-christophe Jouvent

Nimes, France

Très déçu, peu de bus en ville, on a attendu des heures à plusieurs arrêt de bus pour rien, perte de temps et d’argent, c'est pas sérieux.....beaucoup d'arrêts fermés

Very disappointed, few buses in town, we waited for hours at several bus stops for nothing, waste of time and money, it's not serious ..... a lot of closed stops

Aucun incident n'a été enregistré lors du service à la date de votre réservation. À certains moments, la fréquence des bus peut être plus longue que d'habitude à cause du trafic. Nous sommes navrés de la gêne occasionnée. Translate this opinion into English.

No incident was recorded during the service on the date of your reservation. At times, the frequency of the buses may be longer than usual due to the traffic. We are sorry for the inconvenience caused. Opinion translated. Show original.

I travelled with teenagers

03 / 16 / 2020

Ariadna

Metepec, Mexico

Solo hay dos rutas del bus, este tarda más de 30 minutos en pasar, incluso hay que esperar casi una hora, no es la opción para recorrer varios puntos y aprovechar el tiempo

There are only two routes of the bus, this takes more than 30 minutes to pass, you even have to wait almost an hour, it is not the option to visit several points and take advantage of the time

En la web incluimos la información relacionada con los horarios y las rutas. Sentimos que la actividad no haya sido de tu agrado. Translate this opinion into English.

On the web we include information related to schedules and routes. We are sorry that the activity was not to your liking. Opinion translated. Show original.

I travelled with my partner

03 / 07 / 2020

Anonymous

Spain

03 / 04 / 2020

Jenifer

Barcelona, Spain

En el autobús caían goteras, y hacía frío Translate this opinion into English.

Leaks were falling on the bus, and it was cold Opinion translated. Show original.

I travelled by myself

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