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Full-Day Trip to Paris - Reviews

Our customers' reviews

All our reviews have been written by customers who have booked with Civitatis.

These are genuine reviews written by our customers. All customers that reserve our activities will receive an email so that they can review the activity and share it with other travelers.

Customer scoring

Type of traveler

Person traveling alone (9)

Couple (5)

Group of friends (4)

Family with small children (3)

Family with adolescent children (10)

23/Dec/2019

Wagner De Matos

Bridgewater, United States Minor Outlying Islands

We paid for a guided tour with tickets to the Eiffel Tower and the Louvre. We were told that someone will meet us on the platform but no one was there. We were mislead by this company and were left to find our own way on the hop on hop off bus tour. We were not able to enter the Louvre nor the Eiffel Tower due to long lines. I will not recommend this company for false advertising.

You booked a self guided tour, since you selected the Hop-On Hop-Off Bus option. We are sorry that you did not enjoy the experience.

I travelled with my partner

24/Aug/2019

Anonymous

Spain

22/Aug/2019

Anonymous

Chicago, United States

The bus only had an audio recording for tour info, and it didn't seem to be in sync with the sights we were seeing. Another bus tour I did with a different company had the tour guide on the bus with a microphone, and it was a much better experience. Everything else was fine though.

I travelled with teenagers

21/Aug/2019

Dale

Hampden, United States

Overall a great way to see Paris from London in one day. Only complaints were that the trip was supposed to have fast pass entry into the Eiffel Tower and the Luvre but we were placed in the standard queues so we had to wait quite long to get into both. This reduced the number of things that we could do at each attraction.

I travelled with teenagers

8/Aug/2019

Kathryn Macaulay

Louisiana, United States Minor Outlying Islands

The representative had us show up at 530, and he showed up an hour later leaving us without enough time to board. The majority of the people going were still in line when it was time for the train to depart. Complete disaster! They had to delay the train because of him, and Im not sure everyone was able to board.

We are very sorry for any inconvenience caused. We've contacted our local partner to make sure this doesn't happen again.

I travelled with friends

3/Aug/2019

Dagmara

London, Poland

Extremely nice service. Francis turned out to be a perfect guide solving problems in one minute. Thank you for wonderful time!

I travelled with friends

3/Aug/2019

Rory Parker

Cardiff, United Kingdom

very nice place, lots to see for one day, suggest hiring a scooter to get around pari, highly recommend!

I travelled with my partner

1/Aug/2019

David

Hayes, United Kingdom

The first rep who met us at st pancras station had a terrible attitude to people who had a query or question..verybad publicity for your company..change him get someone who can speak politely and courteous...

We are very sorry that the treatment received was not as expected. Your comment has been passed on to our local partner for their consideration.

I travelled by myself

31/Jul/2019

Anonymous

New Jersey, United States

It was awesome trip but limited time to do more site seeing.

I travelled with friends

2/Jul/2019

Anonymous

Spain

4/Jun/2019

Anonymous

Spain

4/Jun/2019

Vera Smith

Northamptonshire, United Kingdom

Everything were terribly bad. My experience was nothing like described on the website. Civitatis booking stated that I would be met by the Rep in JACKET at 5.30am. The Rep turned up at 6.08am jacketless! This Rep was a nightmare, he did not response to my query about wheelchair using prior to the trip, resulting in my elderly mother walking 10km through the day. She is in bloody pain now! He rush through the explanation ended up me spending extra €157 on transport and entrance!

We are so sorry for what happened with this guide. We have sent this message to our partner to speak with the relevant parties and to try to improve the service. For future reference, we do include on the booking the phone number of our partner for any questions.

I travelled with teenagers