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Full-Day Trip to Paris - Reviews

Our customers' reviews

All our reviews have been written by customers who have booked with Civitatis.

These are genuine reviews written by our customers. All customers that reserve our activities will receive an email so that they can review the activity and share it with other travelers.

Customer scoring

Type of traveler

Person traveling alone (5)

Couple (2)

Group of friends (1)

Family with small children (2)

Family with adolescent children (7)

23/Feb/2019

Christopher Vargas

Denver, United States

I travelled by myself

19/Feb/2019

Anonymous

Spain

5/Jan/2019

Lack of care toward customer. River cruise taped lecture did not work, technical issues. No guidance about good places to eat.

We are very sorry for the inconveniences you mentioned. We have passed on your comments to our local supplier so they can improve the service for the future.

Anonymous

Sf, United States Minor Outlying Islands

I travelled with friends

27/Dec/2018

To improve: - Stuff arrived late at the meeting point and landline provided wasn’t working - meeting time too in advance, we had to wait in the station for 1:30 hours before departure - stuff said the underground tickets were valid for the whole day,but they weren’t - hop on hop off map and leaflet describing the first bus stop provided were wrong/not up-to-date - train seats were not next to each other - it should have been more clearly represented that the bus wes going to be open

In hop-on hop-off modality, buses are always open to be able to see the most of the cities on your trip. Nowhere is indicated train tickets will be next to each other, though we try our best if its possible to provide. We are very sorry this activity didn't fulfill your expectations. We take note of your commentaries to keep improving our services.

Edda Caputo

London, United Kingdom

I travelled with teenagers

18/Mar/2019

Todo ha salido perfecto. Lo único que no salió bien es que nos dieron un mapa del bus turístico anticuado y no pudimos hacer las visitas completas que planeabamos. Pero vimos otras. Así un 10

Margarete

Marbella, Spain

I travelled with my partner

9/Mar/2019

Guadalupe Trunzo

Buenos Aires, Argentina

I travelled by myself

5/Mar/2019

Todo puntual e a guía explicaba moi ben e era moi amable

Anonymous

Lugo, Portugal

I travelled with small children

26/Jan/2019

Miguel Bonora

Carmelo, Uruguay

I travelled with teenagers

15/Jan/2019

Anonymous

Spain

29/Dec/2018

Santiago

Caldas De Montbui, Spain

I travelled with small children

15/Nov/2018

Hubo un problema de información en el horario de reunirse con el guía (me informaron que estuviera a las 530 y el guía llegó 720) ademas se informa que el viaje comenzaba a las 6 am y el ticket de Eurostar era a las 7! Hay también una diferencia horaria con París. Yo pregunté expresamente (para organizar el día en París hora de llegada. Me dijeron sobre las 8 y. Llegamos sobre las 10! Por otro lado el señor que entrega pasajes y demáses y da instrucciones no hablaba español. Ruego mejorar esto

Muchas gracias por tus comentarios. Sentimos mucho los inconvenientes en el punto de encuentro. En la descripción de la actividad se indica la duración del tour para que los participantes puedan planificarse. Por otro lado la opción low cost no incluye el servicio de guía en español. ¡Deseamos que a pesar de todo disfrutaras del tour!

Roxana Grunewald Medina

Santiago, Chile

I travelled by myself

25/Aug/2018

Prezado, No momento que fiz reserva efetuei o pagamento e tudo certo, recebi a confirmação por email e imprimi, conforme mandava as instruções. Ao chegar ao local no Chop'n coffee, em frente ao Eurostar em St. Pancreas, a minha reserva não estava. Enfim, não recomendo este local de compra pois não são comprometidos em atender o cliente. Viagem frustrada!!! Importante: não avisaram que deveria ter internet 100% do tempo, porque cancelam a viagem horas antes.

Depois de consultar nosso fornecedor local, ele nos confirmou que você pode realizar a atividade. A opção reservada inclui transporte e ônibus turístico. Obrigado por opinar

Cristina

São Carlos, Brazil

I travelled by myself