London Private Tours - Reviews

Rating of the activity

6.90 / 10

6.9166666666667 24 reviews | 609 travellers

4 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (1)

Couple (2)

Group of friends (5)

With small children (3)

With older children (9)

Reviews from real clients who booked our products.

See only reviews with text

Jun / 05 / 2025

Anonymous

Jul / 04 / 2023

Alberto

San Josr, Costa Rica

I travelled with teenagers

El Sr. Manuel es muy competente y conoce muy bien el tema del tour. El chofer bastante bien. Hay dos situaciones que hubieran mejorado mucho nuestro tour. 1- El guía debería de usar un micrófono para escucharlo mejor porque el ruido del vehículo y el ruido de la carretera y los carros no dejan escuchar bien. 2- Si Ustedes me cancelaron el tour contratado a Windsor y Bath es más largo el trayecto , debieron de iniciar más temprano este para no andar corriendo. Saludos y gracias

Mr. Manuel is very competent and knows the topic of the tour very well. The driver quite good. There are two situations that would have greatly improved our tour. 1- The guide should use a microphone to hear it better because the noise of the vehicle and the noise of the road and the cars do not let you hear well. 2- If you canceled my contracted tour to Windsor and the journey to Bath is longer, you should have started this earlier so as not to be running. Greetings and thanks

I travelled with teenagers

Ante todo, sentimos si hubo algún problema para escuchar al guía en algún punto del recorrido. Tomamos nota de los comentarios para ayudarnos a valorar posibles mejoras en el futuro. Por otro lado, no tenemos constancia de ningún tour por Bath y Windsor cancelado para esta fecha, pero aun así, son actividades realizadas por diferentes operadores, por lo que se realizan según la organización establecida en cada una. Translate this opinion into English.

First of all, we are sorry if there was any problem to listen to the guide at any point of the tour. We take note of your feedback to help us assess possible improvements in the future. On the other hand, we are not aware of any tour of Bath and Windsor canceled for this date, but even so, they are activities carried out by different operators, so they are carried out according to the organization established in each one. Opinion translated. Show original.

Jun / 20 / 2022

Cesar

Montenegro

I travelled with small children

Nuestro guía José Manuel fue bueno, conoce bastante de los lugares y nos habló sobre varios temas del país y la cultura. El viaje sin embargo es muy apresurado. A pesar de que era una visita privada fuimos apresurados y no pudimos ver ni siquiera todos los puntos que se habían acordado previamente. El tour vale la pena, pero es muy apresurado. Translate this opinion into English.

Our guide José Manuel was good, he knows a lot about the places and he talked to us about various topics of the country and the culture. The trip however is very rushed. Even though it was a private visit we were rushed and we couldn't even see all the points that had been previously agreed upon. The tour is worth it, but it is very rushed. Opinion translated. Show original.

I travelled with small children

Aug / 15 / 2024

Beatrice Giannetti

Italy

Jul / 29 / 2024

Beatriz

Boca Del Río, Mexico

I travelled with teenagers

El guía súper lindo pero le faltaba conocimiento del tema

The guide was super cute but he lacked knowledge of the subject

I travelled with teenagers

Los contenidos que imparten los guías son los que el tiempo y la experiencia les ha enseñado que suelen ser del interés de los participantes. Sentimos si el tour no estuvo del todo a la altura de lo esperado. Translate this opinion into English.

The contents taught by the guides are those that time and experience have taught them are usually of interest to the participants. We are sorry if the tour was not quite up to expectations. Opinion translated. Show original.

Jun / 25 / 2024

Lorena

San Juan, Argentina

I travelled with teenagers

May / 31 / 2024

Arantza

Donostia, Spain

I travelled with friends

Nos hemos tomado un tiempo para no escribir estareseña en caliente, a pesar de todo la valoración es absolutmnt negativa. No era un guía, era un acompañante. Ni nos ha explicado lo k pone la wiki. El paseo en Stonehenge ha sido tranquilo. El guía/acompañante no nos ha apremiado a acelerar. Hemos llegado a Bath 14.10 sin casi posibilidad d ver termas y menos dar un paseo. Nos dicen que necesitan 3 horas para volver.Tiempo xtra=60 libras+ Huele a estafa.Civitatis dbe kitar del catálogo esta excurs

We have taken the time not to write this hot review, despite everything the assessment is absolutely negative. He was not a guide, he was a companion. He hasn't even explained to us what the wiki says. The walk at Stonehenge has been calm. The guide/escort has not urged us to speed up. We arrived in Bath at 2:10 p.m. with almost no possibility of seeing hot springs, much less taking a walk. They tell us that they need 3 hours to return. Extra time = 60 pounds+ It smells like a scam. Civitatis should remove this excursion from the catalog

I travelled with friends

El equipo local trabaja con los mejores guías para dar la mejor experiencia a los participantes. Sentimos si la explicación supo a poco. Debido a la distancia entre Bath y vuestro alojamiento, la excursión iba a exceder las horas previstas, por lo que se os propuso un pago extra para continuar. Translate this opinion into English.

The local team works with the best guides to give the best experience to participants. We are sorry if the explanation was too little. Due to the distance between Bath and your accommodation, the excursion was going to exceed the scheduled hours, so you were offered an extra payment to continue. Opinion translated. Show original.

Mar / 28 / 2024

Jose Ramon

Spain

I travelled with small children

ATENCIÓN ABSOLUTAMENTE NO RECOMENDABLE. Nos han ofrecido las entradas a los monumentos por más del doble de su precio oficial. Además nos han intentado cobrar una extensión ya que debido al tráfico iban a tardar más de lo acordado. Resultado, ver los monumentos corriendo ya que a partir de las 19:00 se nos cobraría un sobrecoste (salvo propina aparte al chofer) Una empresa como Civitatis no debería tolerar estos comportamientos y más con menores en la excursión. Presentada reclamación aparte

ATTENTION ABSOLUTELY NOT RECOMMENDED. They have offered us tickets to the monuments for more than double their official price. They have also tried to charge us for an extension since due to traffic they were going to take longer than agreed. Result, see the monuments running since from 7:00 p.m. we would be charged an extra cost (except for a separate tip to the driver). A company like Civitatis should not tolerate these behaviors, especially with minors on the excursion. Separate claim submitted

I travelled with small children

Sentimos las molestias causadas. Ya hemos tomado nota de tus comentarios para que incidencias como esta no vuelvan a ocurrir. Se ha hecho el reembolso correspondiente. Translate this opinion into English.

We are sorry for the inconvenience caused. We have already taken note of your comments so that incidents like this do not occur again. The corresponding refund has been made. Opinion translated. Show original.

Mar / 21 / 2024

Andrea Miroslava

Mexico

Excelente el guía de turistas Simón! Y excelente el driver . Mi familia y yo estamos muy contentos Translate this opinion into English.

Excellent tourist guide Simón! And the driver is excellent. My family and I are very happy Opinion translated. Show original.

Dec / 28 / 2023

Claudia Elidet

Mexico

I travelled with teenagers

Pagamos un servicio que nos dejó insatisfechos. Eramos 4 personas y el vehiculo destinado a esta excursion PRIVADA era demasiado incómodo, el chofer fue una persona poco servicial y la guia MARTHA olvidó su pasaporte y tuvimos que esperar en la taquilla del castillo de winsor, eso nos quitó tiempo. CABE MENCIONAR QUE NOS COBRARON EXTRA LAS ENTRADAS AL CASTILLO Y A STON, basicamente ESTE TOUR PRIVADO QUE OFRECEN SOLO ES EL TRASLADO CON CHOFER GUIA. PESIMO no lo recomendamos.

We paid for a service that left us dissatisfied. We were 4 people and the vehicle destined for this PRIVATE excursion was too uncomfortable, the driver was a very unhelpful person and the guide MARTHA forgot her passport and we had to wait at the Winsor Castle ticket office, that took up our time. IT SHOULD BE MENTIONED THAT THEY CHARGED US EXTRA FOR ENTRANCE TO THE CASTLE AND STON, basically THIS PRIVATE TOUR THEY OFFER IS ONLY THE TRANSFER WITH A DRIVER GUIDE. BADLY we don't recommend it.

I travelled with teenagers

En la descripción de nuestra web se indica que las entradas no están incluidas en el precio. Por otro lado, sentimos que el vehículo resultase incómodo. La excursión, sin embargo, se llevó a cabo como de costumbre y con los servicios que estaban incluidos en la oferta. Translate this opinion into English.

The description on our website indicates that tickets are not included in the price. On the other hand, we are sorry that the vehicle was uncomfortable. The excursion, however, took place as usual and with the services that were included in the offer. Opinion translated. Show original.

Dec / 07 / 2023

Maria Ascension Fernandez Fronte

Spain

I travelled with teenagers

Jul / 24 / 2023

Anonymous

Jul / 02 / 2023

Patricia

Medellin, Colombia

I travelled with teenagers

No gaste su tiempo y dinero en esta excursión privada. Lo más importante es que es una excursión de 9 horas y 7 son en el auto. No hay tiempo para disfrutar ninguno de los dos sitios. En Bath nos dieron sólo media hora para el museo. Éramos 4 adultos más el guía y el conductor y nos mandaron en un automóvil pequeño. Muy incómodo para tanto rato en auto un adulto en la tercera fila. El guía muy deficiente, no dio información de los dos sitios visitados. Muy mala excursión, no la recomiendo.

Don't waste your time and money on this private tour. The most important thing is that it is a 9 hour excursion and 7 are in the car. There is no time to enjoy either of the two sites. In Bath they gave us only half an hour to the museum. We were 4 adults plus the guide and the driver and they sent us in a small car. Very uncomfortable for an adult in the third row for so long in the car. The very deficient guide did not give information on the two sites visited. Very bad excursion, I do not recommend it.

I travelled with teenagers

Sentimos que la experiencia no haya estado a la altura de lo esperado. El proveedor se esfuerza por ofrecer el mejor servicio posible. Trasladamos tu comentario al equipo local para que lo tenga en cuenta de cara a mejorar esta actividad. Translate this opinion into English.

We are sorry that the experience was not up to expectations. The provider strives to offer the best possible service. We will forward your comment to the local team so that they take it into account in order to improve this activity. Opinion translated. Show original.

May / 11 / 2023

Alicia Angelica

Rosario, Argentina

I travelled with my partner

Vasil fue un excelente compañero de viaje, no solo por sus conocimientos sino por su gran empatía. Recomiendo a Civitatis gracias a que cuentan con personas como el. Translate this opinion into English.

Vasil was an excellent travel companion, not only because of his knowledge but also because of his great empathy. I recommend Civitatis thanks to the fact that they have people like him. Opinion translated. Show original.

I travelled with my partner

May / 10 / 2023

Alicia Angelica

Rosario, Argentina

I travelled with my partner

Simón fue un excelente guía, nos sorprendió con su espontaneidad y amistad British. Gracias! Excelente empatía. Lo recomiendo para pasar un día fantástico y ameno. Divertido y bien informado Translate this opinion into English.

Simon was an excellent guide, he surprised us with his spontaneity and British friendliness. Thank you! Excellent empathy. I recommend it to spend a fantastic and enjoyable day. funny and knowledgeable Opinion translated. Show original.

I travelled with my partner

May / 07 / 2023

Guadalupe

Los Mochis Sinaloa, Mexico

I travelled by myself

MUY AMABLES CHOFER Y GUIA. GRACIAS Translate this opinion into English.

VERY KIND DRIVER AND GUIDE. THANK YOU Opinion translated. Show original.

I travelled by myself

Feb / 07 / 2023

María Eugenia Medina

Tepotzotlan, Montenegro

I travelled with friends

Excelente atención de Simón el guía, muy interesante y completo Translate this opinion into English.

Excellent attention from Simón the guide, very interesting and complete Opinion translated. Show original.

I travelled with friends

Jan / 25 / 2023

Axel Ruben Santilli

Lomas De Zamora, Argentina

I travelled with teenagers

Muy hermoso el tour,, la guía Muy Atenta y preparada, el auto Cómodo, fue una buena experiencia!!! Una Única observación, nos pasaron a buscar a las 9hs, yo hubiera preferido una hora antes para aprovechar mejor el día!!!! Translate this opinion into English.

The tour is very beautiful, the guide is very attentive and prepared, the car is comfortable, it was a good experience!!! A single observation, they picked us up at 9 am, I would have preferred an hour earlier to make the most of the day!!!! Opinion translated. Show original.

I travelled with teenagers

Sep / 18 / 2022

Sandra

Cdmx, Montenegro

I travelled with teenagers

Excelente guía y chofer Translate this opinion into English.

Excellent guide and driver Opinion translated. Show original.

I travelled with teenagers

Aug / 30 / 2022

Sara

Montenegro

I travelled with teenagers

El guía Simon excelente y el chofer también Prometen 3 lugares Hice la reservación hace 1.5 meses Costo 650 pounds Me hablan 1 día antes para decirme q el castillo de Windsor está cerrado y q tenía q comprar las entradas a Stonehedge y de los Baños de Bath Como ofrecen 3 lugares sino da tiempo de verlos y cuando hice la reservación no avisaron q el castillo de Windsor estaba cerrado Mala información de Civitatis Perdieron un cliente

The excellent guide Simon and the driver also promise 3 places I made the reservation 1.5 months ago Cost 650 pounds They call me 1 day before to tell me that Windsor Castle is closed and that I had to buy the tickets to Stonehedge and the Baths of Bath How they offer 3 places but there is no time to see them and when I made the reservation they did not notify that Windsor Castle was closed Bad information from Civitatis They lost a client

I travelled with teenagers

En la descripción de nuestra web indicamos que las entradas a los distintos monumentos no están incluidos en el precio de la actividad. Por otro lado, el Castillo de Windsor es una de las residencias reales del Reino Unido, y puede cerrarse cuando la Familia Real lo requiere. Cuando esto ocurre, sin embargo, los guías imparten siempre contenidos desde afuera. Translate this opinion into English.

In the description of our website we indicate that the tickets to the different monuments are not included in the price of the activity. On the other hand, Windsor Castle is one of the royal residences of the United Kingdom, and can be closed when required by the Royal Family. When this happens, however, the guides always impart content from the outside. Opinion translated. Show original.

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London Private Tours - Reviews

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