Buckingham Palace Ticket - Reviews

Rating of the activity

8.30 / 10

8.2666666666667 90 reviews | 2,969 travellers

2 photos of travellers

Customer scoring

Type of traveler

Travelling alone (5)

Couple (32)

Group of friends (9)

With small children (9)

With older children (21)

Opinions of real clients who booked our products.

See only reviews with text

01 / Sep / 2022

Anonymous

16 / Sep / 2022

Luis Ernesto

Cdmx, Mexico

Se cancelo por la muerte de la Reina.. !!

It was canceled due to the death of the Queen.. !!

Debido al fallecimiento de la reina Isabel II, la actividad tuvo que ser cancelada. Sentimos que no pudieras disfrutar de la experiencia. Se ha tramitado el reembolso correspondiente. Translate this opinion into English.

Due to the death of Queen Elizabeth II, the activity had to be cancelled. We are sorry that you could not enjoy the experience. The corresponding refund has been processed. Opinion translated. Show original.

I travelled with my partner

15 / Sep / 2022

Anonymous

Cdmx, Mexico

No estaba abierto y no me devuelven mi dinero

It wasn't open and they didn't give me my money back

Podemos confirmarte que ya se ha tramitado el reembolso completo de tu reserva debidas las circunstancias. Translate this opinion into English.

We can confirm that the full refund of your reservation has already been processed due to the circumstances. Opinion translated. Show original.

I travelled with teenagers

11 / Sep / 2022

Alvaro Espada Lopez

Spain

Intenamos entrar, pero estaba cerrado por la muerte de la Reina y no he recibido aún la devolución de la visita...

We tried to enter, but it was closed due to the death of the Queen and I have not yet received the return of the visit...

Hemos confirmado que el palacio estuvo cerrado al público debido a la muerte de la reina Isabel II. Sentimos que no pudieras disfrutar de la visita. Se ha efectuado el reembolso correspondiente. Translate this opinion into English.

We have confirmed that the palace was closed to the public due to the death of Queen Elizabeth II. We are sorry that you could not enjoy the visit. The corresponding refund has been made. Opinion translated. Show original.

I travelled with friends

10 / Sep / 2022

Oscar Flores Castellanos

Guadalajara, Montenegro

No nos dejaron entrar por la muerte de la reina, queremos que nos regresen el dinero, compramos dos entradas

They did not let us in because of the death of the queen, we want our money back, we bought two tickets

Sentimos que no fuese posible realizarse la visita. Ya hemos procedido con el reembolso apropiado. Translate this opinion into English.

We are sorry that the visit was not possible. We have already proceeded with the appropriate refund. Opinion translated. Show original.

I travelled with my partner

10 / Sep / 2022

Daniela Perez

Brazil

Infelizmente não conseguimos realizar esse grande sonho, a nossa visita estava prevista e devido ao falecimento da Rainha não foi possível e como minha viagem estava com data de retorno para dia 14/09/2022 não seria possível remarcar a visita, gostaria de saber se teremos reembolso ou estorno do valor pago do passeio? Fico aguardando o retorno.

Unfortunately, we were unable to fulfill this great dream, our visit was planned and due to the death of the Queen it was not possible and as my trip was scheduled to return on 09/14/2022 it would not be possible to reschedule the visit, I would like to know if we will have refund or refund of the tour amount paid? I'm waiting for the return.

Confirmamos que devido à morte da Rainha Isabel II não foi possível realizar este serviço. Lamentamos que não tenha sido capaz de desfrutar da experiência. Foi organizado um reembolso. Translate this opinion into English.

We confirm that due to the death of Queen Elizabeth II it was not possible to carry out this service. We are sorry that you were not able to enjoy the experience. A refund has been arranged. Opinion translated. Show original.

I travelled with my partner

09 / Sep / 2022

Hana Matar

Paris, France

Aucune activité possible tout était fermé il n’y avait même pas une personne au point de rdv donné j’ai marché et fais même tout les alentours du palais et tout été fermé no possible visites motif la reine est décédée et la police bloqué l’entrée, j’aimerais être remboursé car ce n’est pas ma faute ??merci

No activity possible everything was closed there was not even a person at the given meeting point I walked and even did everything around the palace and everything was closed no visits possible reason the queen died and the police blocked it entrance, I would like to be refunded because it is not my fault?? thank you

Le palais a été fermé en raison du décès de la reine. Nous regrettons que vous n'ayez pas pu profiter de cette expérience. Un remboursement a été effectué. Translate this opinion into English.

The palace was closed due to the Queen's death. We regret that you were unable to enjoy this experience. A refund has been made. Opinion translated. Show original.

I travelled with small children

09 / Sep / 2022

Valeria Viale

Rosario, Argentina

La actividad fue suspendida y no había personal de civitatis para avisarnos que no podíamos realizar la finalmente. Por email en la mañana me.habian dicho que seguía vigente y que vayamos al punto de encuentro.

The activity was suspended and there was no civitatis staff to let us know that we couldn't finally do it. By email in the morning they had told me that it was still valid and that we should go to the meeting point.

Debido al fallecimiento de la reina Isabel II, el palacio se mantuvo cerrado. Sentimos no haber tenido notificación de ello antes. Ya hemos procedido con el reembolso de lo pagado. Translate this opinion into English.

Due to the death of Queen Elizabeth II, the palace remained closed. We are sorry we were not notified of this earlier. We have already proceeded with the reimbursement of what was paid. Opinion translated. Show original.

I travelled with friends

07 / Sep / 2022

Marina Riveiro

Caba, Argentina

I travelled with my partner

04 / Sep / 2022

Anonymous

Spain

I travelled with teenagers

02 / Sep / 2022

Nuria

Valencia, Spain

Perfecto y muy rápido, hay auto guía en todos los idiomas. Muy recomendable la entrada Translate this opinion into English.

Perfect and very fast, there is a self-guide in all languages. highly recommended entry Opinion translated. Show original.

I travelled with my partner

02 / Sep / 2022

Luis German Hernandez Alzate

Colombia

I travelled with my partner

01 / Sep / 2022

Ivania Soubhia

São Paulo, Brazil

Achei bom , Translate this opinion into English.

I thought it was good, Opinion translated. Show original.

I travelled by myself

01 / Sep / 2022

Anonymous

I travelled by myself

01 / Sep / 2022

Anonymous

Hermosillo, Montenegro

I travelled with my partner

29 / Aug / 2022

Sara

Cuidad De México, Montenegro

I travelled with teenagers

29 / Aug / 2022

Anonymous

29 / Aug / 2022

Patrice

France

I travelled with friends

28 / Aug / 2022

Carlos

Spain

El tener que hacer cola para cambiar el voucher por las entradas es un atraso. Mejor comprar online directamente en la web oficial la entrada para entrar directamente

Having to queue to exchange the voucher for the tickets is a delay. It is better to buy the ticket online directly on the official website to enter directly

Sentimos que la actividad no haya sido como esperabas. Tomamos nota de los comentarios para seguir mejorando a este respecto. Translate this opinion into English.

We are sorry that the activity was not as you expected. We take note of the comments to continue improving in this regard. Opinion translated. Show original.

I travelled with my partner

26 / Aug / 2022

Anonymous

Spain

Todo perfecto y muy bonito Translate this opinion into English.

Everything perfect and very nice Opinion translated. Show original.

I travelled with friends

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