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Thames Sunset Sightseeing Cruise - Reviews

Our customers' reviews

All our reviews have been written by customers who have booked with Civitatis.

These are genuine reviews written by our customers. All customers that reserve our activities will receive an email so that they can review the activity and share it with other travelers.

Customer scoring

Type of traveler

Person traveling alone (3)

Couple (77)

Group of friends (35)

Family with small children (2)

Family with adolescent children (25)

22/Sep/2019

Joe

Ennis, Tx, United States

Windows were so dirty none of us could see. The cabin partially filled up with fumes from the fuel. Disappointing

We have sent the message to our partner to check. Thanks for sending your review.

I travelled with my partner

4/Jul/2019

Anonymous

Spain

5/Oct/2018

Helen Brown

St Neots, United Kingdom

This excursion was meant to be a birthday treat for a friend and some additional guests. We all travelled and stayed in London, at extra expense, for this trip followed by a meal out only to be told upon arriving at the Pier, expecting to board, that the trip had been cancelled with absolutely no reason as to why. I had sympathy for the young man who informed us as he was only the messenger, however he was the one having to deal with upset customers such as ourselves and many others with his onl

Our After-Sales Customer Service has handled your claim and we believe they have given you an adequate response. We are very sorry for the inconveniences caused.

I travelled with friends

5/Jun/2018

Naresh Hosangady

Mumbai, India

Your service was ridiculous. When we went to Westminster pier we were told that there was no sunset cruise planned for today. I called your customer service and gave my booking number and I was promised a refund but I still have not got it.

Having spoken with our local provider, we have refunded the amount paid. We apologise for any inconvenience.

I travelled with friends

6/May/2018

Javier Salcedo

Logroño, Spain

We weren't allowed to embark! You ruined our evening. I will make a claim.

Having spoken with our local provider, we have refunded the amount paid. We apologise for any inconvenience.

I travelled with my partner

18/Jan/2020

Isabel

Mallorca, Spain

Es una excursión más para parejas, los canapés buenísimos y el servicio estupendo.

I travelled with teenagers

12/Jan/2020

Jorge Lopez Serrato Soto

Granada, Spain

I travelled with my partner

10/Jan/2020

Anonymous

Spain

3/Jan/2020

Sergio

Alicante, Spain

I travelled with my partner

29/Dec/2019

Carmen María

Sevilla, Spain

Muy muy recomendable! Cierto es que los canapés dejan bastante que desear pero el paseo es muy agradable y el músico es brutal! Muy buen profesional y con mucho gusto. Pese a los canapés, es una experiencia recomendable

I travelled with my partner

8/Dec/2019

Manel

Girona, Spain

I travelled with my partner

17/Nov/2019

Anonymous

Spain