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Thames Sunset Sightseeing Cruise - Reviews

Our customers' reviews

All our reviews have been written by customers who have booked with Civitatis.

These are genuine reviews written by our customers. All customers that reserve our activities will receive an email so that they can review the activity and share it with other travelers.

Customer scoring

Type of traveler

Person traveling alone (3)

Couple (64)

Group of friends (33)

Family with small children (2)

Family with adolescent children (24)

4/Jul/2019

Anonymous

Spain

5/Oct/2018

This excursion was meant to be a birthday treat for a friend and some additional guests. We all travelled and stayed in London, at extra expense, for this trip followed by a meal out only to be told upon arriving at the Pier, expecting to board, that the trip had been cancelled with absolutely no reason as to why. I had sympathy for the young man who informed us as he was only the messenger, however he was the one having to deal with upset customers such as ourselves and many others with his onl

Our After-Sales Customer Service has handled your claim and we believe they have given you an adequate response. We are very sorry for the inconveniences caused.

Helen Brown

St Neots, United Kingdom

I travelled with friends

5/Jun/2018

Your service was ridiculous. When we went to Westminster pier we were told that there was no sunset cruise planned for today. I called your customer service and gave my booking number and I was promised a refund but I still have not got it.

Having spoken with our local provider, we have refunded the amount paid. We apologise for any inconvenience.

Naresh Hosangady

Mumbai, India

I travelled with friends

6/May/2018

We weren't allowed to embark! You ruined our evening. I will make a claim.

Having spoken with our local provider, we have refunded the amount paid. We apologise for any inconvenience.

Javier Salcedo

Logroño, Spain

I travelled with my partner

13/Sep/2019

Nuria

Alicante, Spain

I travelled with friends

4/Sep/2019

Pedro Miguel

Trea Arroyos, Argentina

I travelled with friends

23/Aug/2019

Fue estupendo, una atención magnífica y dos horas maravillosas. Lo recomendamos.

María

Santa Olalla, Spain

I travelled with teenagers

11/Aug/2019

Es una experiencia muy bonita. La recomendamos totalmente para quien pase 3-4 días en Londres. Música en directo, canapés y champán! Todo esto disfrutando de unas vistas preciosas de todo Londres durante 2 horas.

Anonymous

Barcelona, Spain

I travelled with my partner

9/Aug/2019

Es un timo ,solo una copa de champán que era vino espumoso y a temperatura ambiente y cuatro pastitas tipo pizza pequeñita. Por todo pagamos 100 € por tres pax. Con este tour y otros no volveré a contratar Civitatis.

Explicamos en la descripción que se incluye una copa de champán por persona y canapés. Sentimos que la actividad no haya sido de tu agrado.

Jordi Martinell

08921, Spain

I travelled with teenagers

7/Aug/2019

Anonymous

Spain

26/Jul/2019

Patrick Bressot

Ajaccio, France

I travelled with teenagers

24/Jul/2019