Return to the activity

Thames Sunset Sightseeing Cruise - Reviews

Our customers' reviews

All our reviews have been written by customers who have booked with Civitatis.

These are genuine reviews written by our customers. All customers that reserve our activities will receive an email so that they can review the activity and share it with other travelers.

Customer scoring

Type of traveler

Person traveling alone (3)

Couple (62)

Group of friends (31)

Family with small children (2)

Family with adolescent children (20)

4/Jul/2019

Anonymous

Spain

5/Oct/2018

This excursion was meant to be a birthday treat for a friend and some additional guests. We all travelled and stayed in London, at extra expense, for this trip followed by a meal out only to be told upon arriving at the Pier, expecting to board, that the trip had been cancelled with absolutely no reason as to why. I had sympathy for the young man who informed us as he was only the messenger, however he was the one having to deal with upset customers such as ourselves and many others with his onl

Our After-Sales Customer Service has handled your claim and we believe they have given you an adequate response. We are very sorry for the inconveniences caused.

Helen Brown

St Neots, United Kingdom

I travelled with friends

5/Jun/2018

Your service was ridiculous. When we went to Westminster pier we were told that there was no sunset cruise planned for today. I called your customer service and gave my booking number and I was promised a refund but I still have not got it.

Having spoken with our local provider, we have refunded the amount paid. We apologise for any inconvenience.

Naresh Hosangady

Mumbai, India

I travelled with friends

6/May/2018

We weren't allowed to embark! You ruined our evening. I will make a claim.

Having spoken with our local provider, we have refunded the amount paid. We apologise for any inconvenience.

Javier Salcedo

Logroño, Spain

I travelled with my partner

11/Jul/2019

Anônimo

São Paulo, Brazil

I travelled with friends

7/Jul/2019

Nos gustó mucho. Mi madre era la primera vez que iba a Londres y el crucero le encantó. Nos dieron una copa de champán y diferentes tapas a lo largo del trayecto. Tuvimos música en directo. El servicio muy atento. Lo único que podría mejorarse es la limpieza de las ventanas de la planta baja, ya que dificultaba la vista del paisaje.

Sara

Vigo, Spain

I travelled with teenagers

28/Jun/2019

Estuvo bien aunque había un grupo que ocupaba el 40% del barco festejando algo privado y ocuparon un lugar del barco casi exclusivo para todos ellos. Deberían evitar mezclar estas fiestas con el resto de los turistas. Dan una copa de champán al comienzo y luego te sirven canapés para que compres bebida. Por el valor podrían dar algo más de beber.

Nos alegra saber que disfrutaras del paseo a pesar de la afluencia puntual del barco. Traspasamos tu comentario a nuestro proveedor para seguir mejorando el servicio.

Roberto Garcia

Buenos Aires, Argentina

I travelled with my partner

23/Jun/2019

Nos ha encantado. El músico, Daniel, fantástico cantando y con la guitarra. Los canapés buenísimos. L@s camarer@s encantadores. Especial e inolvidable

Rosa Ana

Alicante, Spain

I travelled with friends

16/Jun/2019

Anonymous

Spain

8/Jun/2019

Priscila

Praia Grande, Brazil

I travelled with teenagers

2/Jun/2019

Es un viaje de una hora que lo hacen durar dos, buena música y muy buena atención

Cesar

Santiago, Chile

I travelled with my partner

24/May/2019

Un très bon moment le personnel très agréable et souriant la prestation champagne petits fours de bonne qualité certains demanderaient à être servis au moins tiède. Le musicien chanteur excellent et également très souriant il se dégageait une excellente ambiance et de ce fait 2 heures de détente.

Marie Christine

Nice, France

I travelled with friends